Return Policy

Please choose carefully. Moonshine Jewellery can only except a return if the item has a clear manufacturing fault. We do not except change of mind requests.

We cannot exchange body jewellery or earrings due to hygiene reasons.

Postage charges on returns are not refundable.

Notify moonshinejewellery28@gmail.com of your intention to return/exchange within 14 days of purchase.

Send back items via a trackable method to : Moonshine Jewellery Meridian Mall Ground Floor 285 George St Dunedin 9016.

By accessing, browsing, using and /or placing an order with us, you are agreeing to all of our Terms and Conditions on this page. By continuing, you acknowledge that you have read, understood and accepted these Terms and Conditions.

Moonshine Jewellery reserves the right to change any or all of the information contained herein at any time and you should constantly check the current terms and conditions. We reserve the right to refuse service, terminate accounts, remove or edit content or cancel orders at our sole discretion. Any orders cancelled but paid for will receive a full refund.

Pricing is shown all in New Zealand dollars.

Payments are all made securely through Stripe and PayPal. All credit card transactions are processed using our secure check out system that encodes and protects personal and sensitive information using the latest security mechanisms. Moonshine does not store any credit card information used in the purchase.

By placing an order through this website you agree to accept the terms and price specified in this website. This offer may be accepted or rejected by Moonshine Jewellery for any reason, including but not limited to, the unavailability of a product, an error in price or product description shown on this website.

Your contract with Moonshine Jewellery will only come into existence when you have fully paid for your order and Moonshine Jewellery provides confirmation that your order has been accepted. Confirmation will be sent via your elected email address.

Moonshine Jewellery endeavors to describe our products as accurately as possible on our website. However Moonshine Jewellery does not warrant that product descriptions or any other content on this website are 100% accurate, complete, current, reliable or error free.

Moonshine Jewellery will diligently and carefully pack and dispatch your order, however we are not responsible to the buyer for any loss or damage to products caused by any event or individual who caused or contributed to that damage or loss. Moonshine Jewellery is also not responsible for any loss of products or wrongful signing or accepting by a third party.

Moonshine Jewellery reserves the right to change any advertised prices before accepting an order. All items are subject to availability and can be withdrawn anytime with notice. If a product becomes unavailable we will get in touch with you to get the best resolution.

We strive to ensure the security, integrity and privacy of personal information submitted on our website and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure.

Personal information that visitors submit to our site is used for the purpose for which it was submitted or for such secondary purposes that are related to the primary purpose, unless we disclose other uses at the time of collection. Copies of correspondence sent from the website, that may contain personal information, are stored as archives for record- keeping and back up purposes only.